We process and ship orders within 3 business days of order confirmation and payment. When your order is shipped via DHL, you will receive an email with the tracking information. If for some reason you do not receive an email from the carrier, please contact us at melotti@melotti.it and we will get back to you. The delivery window is 1-5 business days.

If your order has not yet been shipped, we can try to amend it. Please contact us immediately by sending us an e-mail at melotti@melotti.it or call us at our office from Monday to Friday from 08:30 to 12:30 and from 14:30 to 18:30 at +39 045 7300444 .Once an order has been shipped, it cannot be changed.

If your order is a gift and you want to send it to an address other than yours, enter your address as the main "billing" address and the recipient's address in the "delivery address" item.

Yes, shipments are active throughout Italy, over 65,00 euros of products are free, otherwise the cost is 10.00 euros.

We also reach those who are further away for this reason we also carry out expeditions throughout Europe start from 22.90 euros. If you need a personalized quote for a delivery you can send us an e-mail at melotti@melotti.it or call us at our office from Monday to Friday from 08:30 to 12:30 and from 14:30 to 18: 30 at +39 045 7300444

If you are a company and want to request a personalized quote on our gift packages, you can write us an e-mail at bottega@melotti.it or call us at our office from Monday to Friday from 08:30 to 12:30 and from 2:30 pm to 6:30 pm at +39 045 7300444

 Do not hesitate to contact us for further questions. You can send us an e-mail at melotti@melotti.it or call us at our office from Monday to Friday from 08:30 to 12:30 and from 14:30 to 18:30 at +39 045 7300444